Privacy Policy

1. Our Commitment to Your Privacy

This Privacy Policy explains how Genie Ads ("Genie Ads," "we," "us," or "our") processes personal information when you use our AI advertising, creative generation, campaign management, and marketing analytics services. We may update this policy from time to time, so please review it regularly.

2. What Personal Information We Process

2.1 Information You Provide

• Account data, such as your name, email address, password authentication data, and workspace settings.
• Brand and business profile data, such as website URLs, brand names, logos, product details, and campaign briefs.
• Creative inputs and assets, such as prompts, uploaded reference files, generated images, copy, and campaign materials.
• Communications and support requests you send to us.
• Marketing preferences, including your choices about receiving product updates or promotional messages.

2.2 Information from Third-Party Sources

• Authentication providers, such as Google, when you choose to sign in with a third-party account.
• Advertising platforms, such as Meta or Google, when you authorize Genie Ads to connect to your business, ad account, campaign, page, or performance data.
• Analytics, creative generation, hosting, storage, and other service providers used to operate the service.
• Publicly available business, website, social, and advertising information used for brand and competitor research.

2.3 Information Collected Automatically

• Device and log data, such as IP address, browser type, device type, pages viewed, and error logs.
• Usage data, such as features used, workflows completed, search queries, clicks, and navigation paths.
• Cookies and similar technologies used for sign-in, security, preferences, analytics, and service operation.

3. How We Use Personal Information

• Provide and manage the service, including user accounts, workspaces, connected ad accounts, and campaign workflows.
• Generate advertising creatives, analyze brand and competitor signals, and provide marketing recommendations.
• Sync, display, and analyze campaign, ad set, ad, page, and ad account performance data that you authorize us to access.
• Improve reliability, quality, safety, and product performance.
• Protect against fraud, abuse, unauthorized access, and security incidents.
• Respond to support requests, enforce our terms, comply with legal obligations, and communicate service updates.
• Use information for any other purpose you explicitly consent to.

4. Advertising Platform Data

Genie Ads connects to advertising platforms only when an authorized user grants access. Platform data may include ad account identifiers, account names, campaign structure, page information, spend, impressions, clicks, conversions, and other performance insights. We use this data to provide the advertising management, reporting, creative, and optimization features requested by the user.

We do not sell advertising platform data. We do not use platform data for unrelated third-party advertising, and we do not share it with unrelated third parties except as needed to operate, secure, or provide the service, comply with law, or follow the user's instructions.

5. How We Share Personal Information

We may disclose information to the following categories of recipients:

• Service providers that help us operate hosting, databases, authentication, analytics, storage, email, AI, and creative generation systems.
• Advertising platforms and integrations that you connect or instruct us to use.
• Authorities, courts, regulators, or other parties when required by law or needed to protect rights, safety, or security.
• Business transferees in connection with a merger, acquisition, financing, reorganization, or sale of assets.
• Aggregated or de-identified data that cannot reasonably identify you.

6. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, protect the service, understand usage, and improve product performance. You can control cookies through your browser settings, but disabling certain cookies may affect core functionality.

7. Data Storage, Security, and Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required by law.

• Account and profile data is retained while your account is active and deleted or anonymized after account closure when no longer needed.
• Connected advertising data is retained while the integration is active or as needed to provide reporting history.
• Creative assets, prompts, and campaign materials are retained while needed for your workspace and service history.
• Log and usage data may be retained for security, debugging, analytics, and service improvement.
• Support communications may be retained to resolve issues and maintain business records.

We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.

8. Your Rights and Choices

• You may request access, correction, deletion, or export of your personal information by contacting us.
• You may disconnect third-party integrations or revoke platform permissions through the relevant platform settings.
• You may opt out of marketing emails by using an unsubscribe link or contacting us.
• You can control cookies through your browser settings.
• We do not currently respond to browser Do Not Track signals.

9. Third-Party Links and Services

Our service may link to or integrate with third-party websites, platforms, and tools that we do not control. Their privacy practices are governed by their own policies, and you should review those policies before using them.

10. Age Restriction

Genie Ads is intended for business users who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

11. International Data Transfers

We and our service providers may process information in the United States, Korea, and other countries where we or our providers operate. These countries may have privacy laws that differ from those in your location.

12. California and Other U.S. State Privacy Rights

Depending on your location, you may have rights to know, access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing. We do not sell your personal information for money. To exercise applicable rights, contact us at contact@genieads.io. We may need to verify your identity before processing a request.

13. Changes to This Policy

We may modify this Privacy Policy from time to time. If we make material changes, we will provide notice by posting the updated policy, sending an email, or displaying an in-service notice where appropriate.

14. Contact

Questions, privacy requests, or deletion requests can be sent to contact@genieads.io.